FCAAuthorised & Regulated · No. 943426 · Lending in the United Kingdom and internationally since 2016
Resources

The honest answers,
before you ask.

Browse common questions about applying, repaying, our international service, sustainability, and how we look after your data. If yours isn't here, our team responds within one working day.

— Applying for a loan —

Yes. 1.5% APR is our flat advertised rate, available to all approved applicants regardless of credit grade. The only variation is jurisdictional — certain countries impose a small regulatory adjustment, which we disclose upfront in your offer. There are no tiers, no introductory rates, and no fees that effectively raise the rate.
No — not at the application stage. We perform a soft credit search to assess your file, which is invisible to other lenders and has no impact on your score. A hard credit search is only performed with your express written consent should the application progress to a formal offer.
Our online application typically takes around 3 minutes to complete. A relationship manager will review your file within one working day, and a formal decision is issued within 5 working days. Green-priority applications are decisioned within 48 hours.
For personal loans: photo ID, proof of address (within 3 months), and 3 months of bank statements. For business loans: company registration documents, 2 years of accounts (or projections for younger businesses), and director ID. Self-employed applicants should also provide 2 years of tax returns.
Possibly. Our underwriters review the full picture — not just a credit score. We assess current circumstances, affordability, and the purpose of the loan. We accept applications from those with adverse credit, and applicants on the same flat 1.5% APR — though approval is not guaranteed.

— International applicants —

Yes. We currently lend in 28 countries. International applicants are reviewed against the same fair criteria as UK residents. You can apply, sign, and manage your loan in any of our six supported languages, and receive funds in GBP, EUR, USD, CNY or AED.
United Kingdom, Republic of Ireland, France, Germany, Spain, Portugal, Italy, the Netherlands, Belgium, Luxembourg, Switzerland, Austria, Denmark, Sweden, Norway, Finland, Poland, Czechia, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Singapore, Hong Kong, the United States, and Canada.
English, German, Spanish, French, Chinese (Simplified), and Arabic. Our team supports you in your language — not via auto-translation. Documents and contracts are issued in your chosen language alongside English.
Pound Sterling (GBP), Euro (EUR), US Dollar (USD), Chinese Yuan Renminbi (CNY), and UAE Dirham (AED). Repayments are made in the same currency as the loan was disbursed.

— Repayment & rates —

Always. There are no early repayment charges of any kind. You can repay your loan in full, or make additional payments toward the principal, at any point during the term. We will recalculate your remaining balance and reduce the interest accordingly.
Our flat 1.5% APR is calculated on the original principal each year, and remains fixed for the entire term. This means your monthly repayment amount does not change, no matter what is happening with central bank rates or market conditions. Predictable, transparent, and the same for every approved borrower.
We will contact you immediately to understand the situation. We do not impose late fees in the first instance. We work with borrowers to restructure payments where genuine hardship is involved. Persistent default is reported to credit reference agencies as we are required to by law, and may result in default proceedings.
Yes. Existing customers can request to change their repayment date once per year via their dashboard. Overpayments are accepted at any time and reduce both the term and total interest payable.

— Sustainability & values —

A loan qualifies as green-priority if its primary purpose contributes to environmental sustainability. Examples include renewable energy installation, energy-efficiency retrofits, sustainable agriculture, clean transport, regenerative land use, and ESG-aligned business expansion. Green-priority applications receive a decision within 48 hours.
Yes. Our scope-1 and scope-2 emissions are measured annually and offset 100% through verified UK and international reforestation partners. Our scope-3 emissions reduction targets are aligned with Science-Based Targets initiative (SBTi) guidance. Annual reports are published in our newsroom.
No. We have a published exclusion policy covering thermal coal, oil sands, arctic drilling, and unconventional fossil fuel extraction. Conventional oil & gas exposure is being phased down on a defined timeline aligned with a 1.5°C transition pathway.

— Data, privacy & security —

All data is transmitted with 256-bit end-to-end encryption and stored in UK and EU data centres compliant with UK GDPR. We never sell or share applicant data with third parties for marketing, and you can request a full export or deletion of your data at any time.
We share only what is legally required. Loan accounts are reported to UK credit reference agencies (Experian, Equifax, TransUnion) on a monthly basis, including balance and payment status. We do not share marketing data, behavioural data, or any data not directly related to the credit account.
Yes. ASAF Lending Ltd is authorised and regulated by the Financial Conduct Authority under registration number 943426. Company number 10331703 (England & Wales). We are members of the Financial Ombudsman Service and subscribe to the Financial Services Compensation Scheme where applicable.

Still have a question? We're here.

Our team responds within one working day, in any of our six supported languages. Or speak with a relationship manager directly.

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